FREQUENTLY ASKED QUESTIONS

Where can I buy Eoin O Connor Art?

At present the only places you can buy both original paintings and prints is here on our online shop, in ArtBox Gorey Co. Wexford and ArtBox Mt Usher Gardens Ashford Co.Wicklow.

Where do you ship to?

In a word, EVERYWHERE.

How much does shipping cost?

The website calculates the cost os shipping depending on what is ordered and where it is going. We have free shipping on orders over €100.00

Do you do gift vouchers?

Yes. They can be redeemed in either ArtBox galleries or here on the online store.

Is it safe to ship paintings/prints?

Yes. We ship worldwide and we wrap up everything as best we can to protect it from damage, in the unlikely event of you receiving your order damaged we will replace it asap free of charge.

Do you take commissions?

Yes , Eoin takes commission work, so long as he feels the subject to be painted will suit his style.

What are your frames on the paintings/prints like?

All our frames are  limed cotton white in colour. They are made of wood. They are various thicknesses to suit the scale of the various sized images. They are high quality, Irish made, and assembled in our workshop in Gorey Co. Wexford.

What is you returns policy?

We hope you are delighted with your purchases and that the goods meet with your requirements. If for any reason you are unhappy you may return the goods to us in accordance with our return policy. If after receiving the goods you decide you do not want them you have 14 days from delivery date to return them to us for a refund. All goods returned must be undamaged and repacked properly. Return the goods to us by post . The return postage charge must be paid by the customer and this will not be refunded by the company unless the item is faulty/damaged. It is advisable that you insure the return parcel so it will be traceable as we will not be responsible for goods lost in the post. If a product is defective in any way, please return it immediately and we will either deliver a new one to you or refund you the cost of the product and original delivery cost. Any breakages or damages must be reported to us within 24 hours of delivery.

You can post your goods to:

ArtBox

7 Esmonde Street

Gorey

Co. Wexford.

How long will it take for my order to arrive?

We endeavour to get your order to you ASAP. Usually it will go in the post within two days of the order being placed, after that, delivery will depend on its final destination, for example anything posted in Ireland should be with you the following day. During holiday periods there may be a slight delay in our usual efficient service.

Are your mugs dishwasher safe?

Most definitely, as we don’t like washing up either.

Are the Placemats and Coasters heat proof?

Yes

Are the prints limited editions?

No, at present all Eoins prints are open edition in order to keep them affordable.